Youth Reconnect

Overview of the service

Community Access and Services SA’s (CASSA) Reconnect Program is part of the South East Asian Reconnect Project that operates under the auspice body of the Multicultural Communities Council of South Australia. The program is funded by the Australian Government through the Department of Families, Housing, Community Services and Indigenous Affairs and has been operating since May 2002. 

Role of the service

The Reconnect Program helps break the cycle of homelessness by providing counselling, group work, mediation and practical support to the whole family. CASSA’s Reconnect Program can also link in services that target the individual needs of clients, such as specialised mental health services.

CASSA’s Reconnect Service follows the seven good practice principles for early intervention into youth homelessness:

  • Accessibility of services
  • Client driven service delivery
  • Holistic approaches to service delivery
  • Working collaboratively
  • Culturally and contextually appropriate service delivery
  • Ongoing review and evaluation
  • Building sustainability

Who is in the team?

CASSA’s Reconnect Service is delivered by one full time staff that works in collaboration with other members in the youth team and CASSA services generally.

The work of the Reconnect Service worker is supported by a team of peer educators that provide practical and emotional support to clients.

Who is the service for?

The Reconnect program uses community-based early intervention services to assist young people aged 12 to 18 years and 12 and 21 years if they are newly arrived in Australia, who are homeless, or at risk of homelessness, and their families. Reconnect assists young people stabilise their living situation and improve their level of engagement with family, work, education, training and their local community.

CASSA’s Reconnect Program is a free and completely confidential service. We provide services that assist in finding a tailored solution suitable for the young person and their family’s unique circumstances. Our goal is to give young people the tools to settle their living arrangements, stay connected and build supportive relationships.

How much do the services cost?

CASSA’s Reconnect Program is a free service for young people.

Involvement in some projects may incur a small fee* for more information or queries about any potential costs to services you require please contact the Reconnect worker.

*An example of this is the Annual Youth Camp which incurs a minimal cost for participants to attend

Services we provide

CASSA’s Reconnect Program offers a diverse range of services such as:

  • Case Management
  • Family mediation
  • Information and referrals
  • Advocacy
  • Community Education
  • Emotional, social and practical support
  • Outreach to schools
  • Youth Social Living skill programs

How are services delivered?

CASSA’s Reconnect Program is delivered through a range of methods. Clients can organise a time and visit the worker at our location, alternatively the worker can meet with clients at a place and time that is most convenient to them. The worker also does a regular lunch time drop in at two High Schools. 

How can the Reconnect Program assist families

CASSA’s Reconnect Program can also work with parents, guardian and families to:

  • Work things out with the young person
  • Find the best way to talk things through
  • Learn to live together when things are hard
  • Learn to live apart but stay connected 

Contact us

If you would like to know more about CASSA’s Reconnect Program, please contact us.

You can visit us we are open from Monday to Thursday from 9am to 5pm, except on Public Holidays

We are located at:
62 Athol Street, Athol Park, SA 5012

You can send a letter to us at:
PO Box 180, Kilkenny, SA 5009

You can send a fax to the following number:
(08) 8447 5527

You can call us by phone on:
(08) 8447 8821

The Reconnect Program is funded by the Australian Government through the Department of Families, Housing, Community Services and Indigenous Affairs


Youth Affairs Council of South Australia 

Australian Government Department of Families, Housing, Community Services and Indigenous Affairs